It provides the communication paths between users, processes, applications, services and external networks/the internet. Typically most infrastructures are interconnected and can be used for internal communications, external communications or both.
Infrastructure support services aim at ensuring stability and high performance of your on-premises, cloud or hybrid IT environment. Here at Unifi Group we offer infrastructure support services to keep your infrastructure highly available, reliable, and proactively improved.
Analysing existing IT infrastructure components.
Defining IT infrastructure problems and designing a mitigation plan.
Setting IT infrastructure improvement objectives.
Designing a new infrastructure or its components (including cloud).
Determining technologies to introduce to the IT infrastructure or to migrate it to the cloud.
User administration.
Software configuration.
Software updates.
Troubleshooting.
Finding and resolving root causes of incidents.
Drawing up a migration plan, including risk management.
Configuring cloud infrastructure.
Workloads and app migration.
Cloud infrastructure optimization for cost reduction.
Planning and designing changes and expansions of the IT infrastructure.
Implementing changes either on our own or in collaboration with your in-house team.
Delivering training and release notes to the changed IT infrastructure for your IT support team.
One-time/regular compliance assessment with industry standards (HIPAA, PCI DSS, GDPR, etc.).
